Who We Are
Company Name: Owens SEO Limited
Company Number: 9345297
NZBN: 9429052869259
Website: https://owensseo.nz
Service Area: Auckland, New Zealand
Contact Information: Phone: 021 225 2596 – Email: info@owensseo.nz
What Personal Data We Collect and Why We Collect It
We collect personal information to respond to enquiries, provide SEO and web design services, and communicate with you about your project. The information we collect includes:
Information You Provide to Us
When you request a quote, make an enquiry, or contact us through our website, we collect:
- Personal Details: Your name, email address, and phone number
- Business Details: Your business name, website URL, and service requirements
- Project Information: Details about your SEO, web design, or Google Ads needs
- Additional Information: Any other details you provide in your message
Why we collect this information: We collect this data to respond to your enquiry, provide accurate quotes, and deliver the services you request. This is necessary for the performance of our contract with you.
Contact Forms
We use Gravity Forms on our website to collect information through our contact and enquiry forms. When you submit a form, the information is sent to our email for response and record-keeping purposes.
Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic. We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Google Analytics cookies that help us understand how visitors use our website
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We may introduce additional cookies in the future, such as marketing or social media cookies. This policy will be updated accordingly.
Analytics
We use Google Analytics to collect information about how visitors use our website. This includes information such as:
- Pages visited
- Time spent on pages
- How you arrived at our site
- General location (city/region level)
- Device and browser type
This information is collected anonymously and helps us improve our website.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
For more information on how Google uses data, please visit Google’s Privacy Policy.
Who We Share Your Data With
We share your personal information with trusted third-party service providers who help us operate our business:
- Google: We use Google Analytics to analyse website traffic. View Google’s Privacy Policy.
- Gravity Forms: Our contact forms are powered by Gravity Forms, which collects and processes form submissions. View Gravity Forms Privacy Policy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may introduce additional third-party tools in the future, such as payment processors or CRM systems. This policy will be updated accordingly.
How Long Do We Retain Your Data
We retain your personal information for the following periods:
- Enquiry Records: Retained for up to 7 years for business and accounting purposes
- Contact Form Submissions: Email records are retained in accordance with our email retention policies
- Analytics Data: Google Analytics data is retained according to Google’s data retention policies
We retain this information to:
- Comply with legal and tax obligations
- Resolve disputes or claims
- Maintain business records
- Improve our services
What Rights You Have Over Your Data
Under New Zealand’s Privacy Act 2020, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can request that we correct any inaccurate or incomplete information
- Deletion: You can request that we delete your personal information, subject to our legal obligations to retain certain records
- Objection: You can object to the processing of your personal information in certain circumstances
- Portability: You can request a copy of your data in a structured, commonly used format
To exercise any of these rights, please contact us using the details provided at the top of this policy. We will respond to your request within a reasonable timeframe.
Where Your Data Is Sent
Some of our third-party service providers may store or process data outside of New Zealand, including:
- Google: Analytics data may be processed on Google’s global infrastructure
These service providers are required to maintain appropriate security standards and comply with applicable privacy laws, including New Zealand’s Privacy Act 2020.
How We Protect Your Data
We take data security seriously and implement appropriate technical and organisational measures to protect your personal information, including:
- Secure HTTPS encryption on our website
- Secure third-party service providers with industry-standard security practices
- Regular security updates and monitoring
- Limited access to personal information on a need-to-know basis
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to our website.
Data Breach Procedures
In the event of a data breach that is likely to cause serious harm, we will:
- Assess the nature and extent of the breach
- Take immediate steps to contain and remedy the breach
- Notify affected individuals as required by law
- Report the breach to the Office of the Privacy Commissioner if required
- Document the breach and our response for future reference
Contact Information for Privacy Concerns
If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal information, please contact us:
Owens SEO Limited Phone: 021 225 2596 Email: info@owensseo.nz
If you are not satisfied with our response to your privacy concern, you have the right to contact the Office of the Privacy Commissioner:
Office of the Privacy Commissioner Website: www.privacy.org.nz Phone: 0800 803 909 Email: enquiries@privacy.org.nz
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last updated” date.
If we make significant changes that affect how we use your personal information, we will notify you through a prominent notice on our website.
Your Consent
By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.
Last Updated: February 2026